store policies

cancellation policy

Branch Out Day Spa requires 24-hour notice prior to any cancellation or rescheduling an appointment. Cancelling within 4 hours of your appointment will be considered a no-show and those fees will apply. Failure to give 24-hour notice will result in 50% of the scheduled service fee. No-shows will be charged 100% of the scheduled service fee.

return & exchange policy

Branch Out Day Spa has a 30 day money back guarantee on all products.  if by the 29th day you are not satisfied, please return your item at the store along with the receipt and we will gladly give you a refund/exchange.

48 hour policy

Branch Out Day Spa has a 48 hour satisfaction guaranteed policy.  If you are not satisfied with your service, you have 48 hours to let us know by calling 507-258-4456.  by doing so we will get you in at our next available time slot to fix the issue. no cash refunds will be given, but will fix the situation.

payment methods

- Credit / Debit Cards

- Cash

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